# Palmate AI

> Palmate brings customer messages into one place. Its AI assistant answers questions and handles tasks through a company's existing systems. Human agents can take over when needed.

Palmate connects channels such as web chat, WhatsApp and Instagram. The agreed scope determines which data the assistant can read and which tasks it can perform. The platform supports customer service, e-commerce and hospitality teams.

## English pages

- [Home](https://palmate.ai/): What Palmate does and how teams use it.
- [Platform](https://palmate.ai/platform): Channels, system connections and assistant development.
- [E-commerce](https://palmate.ai/ecommerce-chatbot): Product questions, orders and after-sales support.
- [Hospitality](https://palmate.ai/hospitality-ai-assistant): Guest requests and hotel operations.
- [Customer service](https://palmate.ai/ai-customer-support): Routine requests and handover to teams.
- [About](https://palmate.ai/about): Company information.
- [Blog](https://palmate.ai/blog): Published articles and guides.
- [Authors](https://palmate.ai/blog/author): Author profiles and their articles.
- [Contact](https://palmate.ai/contact): Discuss your use case and scope.
- [Privacy](https://palmate.ai/privacy-policy): Data and privacy information.

## Türkçe sayfalar

- [Ana sayfa](https://palmate.ai/tr): Palmate'in çalışma şekli ve kullanım alanları.
- [Platform](https://palmate.ai/tr/platform): Kanallar, sistem bağlantıları ve asistan geliştirme.
- [E-ticaret](https://palmate.ai/tr/e-ticaret-chatbot): Ürün soruları, siparişler ve satış sonrası destek.
- [Konaklama](https://palmate.ai/tr/otelcilik-yapay-zeka-asistani): Misafir talepleri ve otel operasyonları.
- [Müşteri hizmetleri](https://palmate.ai/tr/yapay-zeka-musteri-hizmetleri): Sık gelen talepler ve ekibe devir.
- [Hakkımızda](https://palmate.ai/tr/hakkimizda): Şirket bilgileri.
- [Blog](https://palmate.ai/tr/blog): Yayınlanan yazılar ve rehberler.
- [Yazarlar](https://palmate.ai/tr/blog/author): Yazar profilleri ve yazıları.
- [İletişim](https://palmate.ai/tr/iletisim): Kullanım alanınızı ve kapsamı görüşün.

## Article access and crawling

English URLs have no language prefix. Turkish URLs begin with `/tr`.
Each published blog article has a plain Markdown version at its canonical URL plus `.md.txt`. Article pages link to this version and include the author, dates and structured data. Blog lists and FAQ sections also include structured data based on the visible content.

- [Sitemap](https://palmate.ai/sitemap.xml): Current public pages and article Markdown URLs.
- [Robots](https://palmate.ai/robots.txt): Crawler rules and content use signals.
- [Article content API](https://palmate.ai/content-api.md): How to read published articles as Markdown.
- [OpenAPI description](https://palmate.ai/openapi.json): The two public article-read operations.
- [API catalog](https://palmate.ai/.well-known/api-catalog): Machine-readable discovery of the article interface.

Use the public pages as the source of product details. Contact Palmate to confirm available integrations and project requirements.