Boost your sales, reduce your costs.
Give every customer a personal shopping experience. Our AI solves issues fast and suggests the right products. It turns support chats into sales and builds loyal customers.
See how to give better support and boost your sales.
Our AI chatbot gives instant, helpful answers around the clock. Customers never wait. Your team handles less.
It learns what each shopper likes and suggests the right products. This lifts sales and keeps customers happy.
Reach out to visitors before they leave. Capture more leads, cut bounce rates, and build real connections that lead to sales.
No tech skills needed. Set up your bot's style and start helping customers right away with a ready-to-go AI assistant.
Build Your Perfect AI Solution
Set up your AI in four easy steps. Get a plan and quote made for you.What's your main goal?
This step helps you identify the primary objective for your AI. The options should be clear, benefit-driven, and easy to understand.
See the power of Palmate in customer service.
- Free demo - no hidden costs
- Your data is secure and protected
- Takes less than 2 minutes
- Available in multiple languages
Companies embarking on their AI transformation journey with Palmate.
Our fans expect quick answers and prompt support, and Palmate is excellent at delivering on these expectations.
Gürhan Uruğkök
E-commerce Manager
They consistently elevate our business partnership with their ability to act quickly and create tailor-made solutions for our needs.
Huzeyfe Esen
Intelligent Automation Manager
More than just a partner, Palmate is a true companion that boosts our efficiency while integrating perfectly with our team.
Timur Erten
CX Operations Manager
Palmate is a seamless extension of our brand voice, offering the intelligent and instant experience our customers have come to expect, so they feel valued at any moment.
Nurcan Keskin
E-Commerce Manager
Our AI-driven post-booking chatbot has significantly increased customer satisfaction while reducing call center workload and operational costs.
Borahan Filyos
CRM Supervisor
Palmate is not just a support tool; it's a proactive sales consultant that understands our customers, finds them the right fragrance, and guides them toward a purchase.
Uluğ Sungur
Director of E-Commerce
Palmate is much more than just a Q&A bot. It has learned our product range so well that it has become our website's hardest-working sales assistant.
Muhammed Karapıçak
Business Development
Engage Proactively, Convert Instantly
Launch Proactive CampaignsChange how you reach shoppers. With Palmate, go beyond just answering questions—start chats that drive sales. Launch smart campaigns and give each shopper the right help at the right time.
Personal Conversations, Profitable Results.
Redefine WhatsApp with Palmate AIYour customers use WhatsApp every day to chat with friends and family. Let your brand join that space. Palmate AI turns WhatsApp into a round-the-clock channel for sales, marketing, and support.
Learn how to improve support and grow your sales.
Focus on metrics that matter.
Track what really drives results. See how your AI agent performs and focus on real outcomes. Check your key numbers live and find new ways to improve every day.
Take your AI agent for a test drive.
Run real chats to see how it responds. Check its answers, make tweaks, and get it just right. Launch with full confidence.
Speak your customers’ language
Connect with customers on the channels they love. Chat, phone, or email—you'll be there. Make every customer feel heard and helped, no matter where they are.
Connect Your Entire Customer Service Ecosystem
Palmate gathers messages from all your channels into one smart inbox. Your AI handles routine questions on its own. When a human touch is needed, it hands the chat to your team.
Integrations
RCS
Frequently Asked Questions
Quick answers about Palmate AI, setup, and ROI.
What is Palmate?
Palmate is an AI-powered platform that helps companies manage all customer chats from one place. It automates tasks, personalizes replies, and works across channels. Using LLM, RAG, and Function Calling, it goes beyond Q&A to handle real tasks like order tracking or bookings.Which industries does Palmate serve?
E-commerce, Retail, Travel & Hospitality, and Luxury Brands. These fields deal with high inquiry volumes, many languages, and a need for personal, scalable service.What problems does Palmate solve?
It reduces cart abandonment, repetitive inquiries, and support costs, while improving personalization and 24/7 availability.How is Palmate different from a traditional chatbot?
It doesn't just talk—it acts. Palmate runs real tasks like refunds, bookings, and reminders. Scripted bots can't do that.How long has Palmate been in development?
The founding team has worked on AI and language models for 6 years. The Palmate product has been built over the last 4 years.Which communication channels does Palmate support?
WhatsApp, Facebook DM, Instagram DM, Instagram Comments, WeChat, LINE, Telegram, and RCS (Rich Communication Services).Can Palmate be used in the Far East market?
Yes. It can integrate with Far East-specific applications such as WeChat and LINE.Is there Rich Communication Services (RCS) support?
Yes, the Rich Communication Services (RCS) channel is available in the Palmate system.How does the live customer representative interface work?
The platform has a built-in panel for support agents. They can watch live chats, step in when needed, and switch control between bot and agent with ease.Can I use live support and the bot at the same time?
Yes. You can set up a hybrid model. For example, a live agent handles chats during work hours (09:00–22:00), while the bot takes over after hours and turns unknown topics into support tickets.Who are Palmate's reference customers?
Turkish Airlines, Turkish Cargo, Mudo, and Tatil Sepeti are among the brands that actively use Palmate.