Collecting Customer Feedback with an AI Chatbot
A 7-step strategy guide to collecting customer feedback with an AI chatbot. Increase conversion rates and analyze the data instantly.
Artificial Intelligence Research Advisor

Yusuf Hakan Kalaycı
Artificial Intelligence Research Advisor
As a Research Advisor at Palmate, Yusuf works at the intersection of theoretical computer science and artificial intelligence. He holds a PhD in Computer Science from the University of Southern California (USC), where his research centered on the algorithmic foundations of efficient and reliable AI. His recent work focuses on inference-time optimization for large language models - adaptive generate–rank–verify search and optimal-stopping strategies that preserve model quality while cutting computational cost, in one case matching standard best-of-N sampling with markedly fewer generations. His broader research spans machine learning theory, stochastic optimization, algorithm design, and computational social choice, with peer-reviewed papers at leading venues such as STOC, AAAI, and ICALP. The problems he has tackled range from PAC and transductive learning to stochastic packing, proportional representation, multiwinner voting, and long-term fairness in rotating citizens' panels. A gold medalist for Türkiye at the International Olympiad in Informatics, Yusuf pairs a competitive-programming pedigree with rigorous, internationally oriented research. At Palmate, he turns that depth into practical strategies for building more efficient, reliable, and scalable AI products.
A 7-step strategy guide to collecting customer feedback with an AI chatbot. Increase conversion rates and analyze the data instantly.
We compared 7 platforms that offer multilingual AI support. Choose the right one based on language coverage, integration ease, and cost.
Discover the differences between voicebots and chatbots, their use cases, and which one adds more value to your business in this comparison guide.
Discover the hidden costs of using AI in customer service: integration, training, data, and human resource line items explained clearly and in detail.
How do you train an AI chatbot with your own data? Follow this step-by-step guide to customize your bot and deliver a better customer experience.
Learn the 10 key differences between an AI customer service agent and a human agent, and compare which model delivers more value for your business.