Hospitality

Elevate quest experiences & maximize efficiency with Palmate

AI-powered customer engagement for Hotels, Airlines, OTAs, Cruise Lines & Tour Operators — one platform that automates tasks, personalizes journeys, and drives growth.

Hospitality guest support illustration
1907 Fenerbahçe Derneği
A Roasting Lab
Ankara Ticaret Odası
Bağcılar
Beşiktaş
Chakra
Fresh Scarfs
Gençaystar
Kreft
Lescon
Loris
Mad
Manuka
Mesam
Minted
Mudo
My Cool Man
Navlungo
Nethouse
Nu
Ohara
Peg Perego
Silva
Swandor Hotels & Resorts
Tarık Ediz
Tatilsepeti
Turkish Airlines
Turkish Technic
Turkish Cargo
Golden Beach Hotel
Golden Sun Hotel
Ladonia Hotels Del Mare
Martı Prime Beach Hotel
Meri Hotel
1907 Fenerbahçe Derneği
A Roasting Lab
Ankara Ticaret Odası
Bağcılar
Beşiktaş
Chakra
Fresh Scarfs
Gençaystar
Kreft
Lescon
Loris
Mad
Manuka
Mesam
Minted
Mudo
My Cool Man
Navlungo
Nethouse
Nu
Ohara
Peg Perego
Silva
Swandor Hotels & Resorts
Tarık Ediz
Tatilsepeti
Turkish Airlines
Turkish Technic
Turkish Cargo
Golden Beach Hotel
Golden Sun Hotel
Ladonia Hotels Del Mare
Martı Prime Beach Hotel
Meri Hotel
1907 Fenerbahçe Derneği
A Roasting Lab
Ankara Ticaret Odası
Bağcılar
Beşiktaş
Chakra
Fresh Scarfs
Gençaystar
Kreft
Lescon
Loris
Mad
Manuka
Mesam
Minted
Mudo
My Cool Man
Navlungo
Nethouse
Nu
Ohara
Peg Perego
Silva
Swandor Hotels & Resorts
Tarık Ediz
Tatilsepeti
Turkish Airlines
Turkish Technic
Turkish Cargo
Golden Beach Hotel
Golden Sun Hotel
Ladonia Hotels Del Mare
Martı Prime Beach Hotel
Meri Hotel
1907 Fenerbahçe Derneği
A Roasting Lab
Ankara Ticaret Odası
Bağcılar
Beşiktaş
Chakra
Fresh Scarfs
Gençaystar
Kreft
Lescon
Loris
Mad
Manuka
Mesam
Minted
Mudo
My Cool Man
Navlungo
Nethouse
Nu
Ohara
Peg Perego
Silva
Swandor Hotels & Resorts
Tarık Ediz
Tatilsepeti
Turkish Airlines
Turkish Technic
Turkish Cargo
Golden Beach Hotel
Golden Sun Hotel
Ladonia Hotels Del Mare
Martı Prime Beach Hotel
Meri Hotel
Guests get answers immediately, and our team can focus on delivering experiences instead of chasing requests. We’ve even started recommending upgrades and services that guests love.

Guests get answers immediately, and our team can focus on delivering experiences instead of chasing requests. We’ve even started recommending upgrades and services that guests love.

Bahadır Atalay, Marketing Manager

Palmate Boosts Guest Satisfaction and Drives Revenue

In just 24 hours, Palmate helped Swandor Hotels respond instantly to guests, improve service quality, and generate new revenue opportunities:

95%

of guest messages answered in under 2 minutes

4.8/5

average guest satisfaction rating

60%

reduction in repetitive support tasks

35

add-on packages and room upgrades sold via AI

20%

increase in guest engagement with special offers

Simplify bookings across hotels, flights, and tours with instant confirmations.

Assist guests anytime with cancellations, changes, and urgent requests.

Boost loyalty with tailored suggestions for tours, upgrades, and experiences.

Upsell extras like airport transfers, spa bookings, or local activities in one step.

Capture valuable feedback post-stay or post-tour to improve experiences.

Engage travelers before, during, and after trips on their preferred channels.

Reservation Management

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Hospitality FAQs

Multilingual guest support capabilities.

Does Palmate support multiple languages?
Yes. It can handle multilingual interactions globally.