About Palmate
Where AI meets customer experience
Palmate is an AI-powered customer engagement platform built to elevate the entire customer journey.
More than just answering questions, we create meaningful, outcome-driven interactions that improve efficiency, personalize experiences, and fuel business growth. Our platform unifies channels like WhatsApp, Instagram, and web chat, seamlessly integrating with existing systems to reduce workload and maximize ROI across industries such as E-commerce, Retail, Travel & Hospitality, and Luxury.
Explore how to provide better support and elevate your sales.
Time is the most valuable thing a man can spend
Palmate saves time for both businesses and customers by resolving questions instantly. That time saved quickly turns into higher efficiency, smoother operations, and more sales. Our mission extends beyond mere efficiency; we aim to redefine the standard for digital communication. By providing scalable, intelligent, and 24/7 support, we empower businesses to build lasting customer loyalty while allowing human teams to focus on the high-value, strategic tasks that drive growth. Palmate is committed to being the essential partner for enterprises looking to bridge the gap between technological innovation and exceptional human experience.
Our core values
Palmate doesn’t just respond — it empowers. By unifying conversations, automating tasks, and delivering instant, personalized solutions, we help brands create effortless customer journeys that truly matter.
Intelligence with purpose
We combine LLM, RAG and advanced automation to not only understand customer needs but act on them with precision.
Trust & reliability
Businesses count on Palmate.ai as a dependable partner. We ensure accuracy, security, and compliance while protecting brand integrity.
Scalable innovation
Every company is different. Our low-code modules and industry-tailored templates allow rapid customization without heavy development.
Customer-centric impact
We measure success through results: faster response times, reduced costs, and higher customer satisfaction that directly boost revenue.
Companies embarking on their AI transformation journey with Palmate.
Want to join us!
At Palmate, we are engineering the future of AI-driven communication. We develop sophisticated chatbot solutions that redefine how businesses and users interact. We thrive on innovation, complex challenges, and the collaborative energy of brilliant minds. If you are passionate about AI and ready to build technology that makes a real-world impact, we’re looking for you.