Master Facebook Messenger Conversations at Scale

Unify Facebook Messenger into your AI-powered customer hub

With billions of Messenger interactions happening daily, your brand needs to be everywhere at once. Palmate's Facebook Integration makes it possible—without overwhelming your team.

Why Facebook Messenger Integration?

Always-On Customer Service
Messenger is where customers expect instant responses. Our AI ensures every message gets answered in seconds, whether it's 3 PM or 3 AM.

AI That Understands Context
Our AI remembers customer history across past interactions to provide personalized, contextual responses—making every conversation feel natural and helpful.

Convert Conversations Into Customers
From answering questions to booking appointments to processing orders—handle the entire customer journey without leaving Messenger.

Key Features

• ✅ Unified Messenger Management - All Facebook Messenger conversations in one smart inbox
• ✅ Appointment Booking - Let customers book directly through Messenger
• ✅ Multi-Page Management - Manage multiple Facebook Pages from one dashboard
• ✅ Conversation Routing - Intelligently route sales, support, and VIP conversations

Perfect For

• Local Businesses - Appointment bookings, hours inquiries, directions
• Hotels & Tour Operators - Reservation inquiries, package details, check-in/check-out questions
• Real Estate Agencies - Property inquiries and schedule viewings
• Event Organizers - Ticket questions, event details, RSVPs
• B2B Companies - Qualify leads and schedule demos
• Automotive Dealers - Vehicle inquiries and test drive bookings

How It Works

1. Connect - Integrate your Facebook Page(s) in under 5 minutes
2. Customize - Train AI with your FAQs, business hours, and service details
3. Automate - Set rules for when to auto-respond vs. escalate to humans
4. Analyze - Track response times, satisfaction, and conversion metrics