Answer Every Customer Question on Hepsiburada—Automatically

Turn Hepsiburada questions into sales with AI-powered instant responses

Hepsiburada customers are ready to buy—they just need their questions answered first. But manual responses take hours, and every hour of delay means lost sales to competitors. Palmate's Hepsiburada Integration ensures you never miss a question or lose a sale again.

Why Hepsiburada Integration?

Be the Fastest Seller in Your Category
On Hepsiburada, the seller who responds first usually gets the sale. Our AI responds in under 30 seconds, giving you an unbeatable advantage over competitors who respond manually in hours.

AI That Knows Your Products Inside Out
The system automatically reads your product listings—every specification, feature, and detail—then uses this knowledge to answer customer questions accurately and comprehensively.

Your Brand Voice, Automated
Our AI learns from your previous answers, understanding your communication style, tone, and approach. Every automated response sounds authentically like your brand.

Key Features

• ✅ Lightning-Fast Auto-Responses - Answer questions in seconds, 24/7, across all your Hepsiburada listings
• ✅ Intelligent Product Analysis - Automatically extracts and understands product specs, features, and attributes
• ✅ Historical Learning - Studies your past Q&A patterns to understand common questions and your preferred answers
• ✅ Brand Voice Matching - Replicates your tone, formality, and communication style perfectly
• ✅ Smart Verification System - Flags uncertain responses for human confirmation and learns from your edits
• ✅ Catalog-Wide Management - Handles questions across hundreds or thousands of products simultaneously

Perfect For

• Electronics & Technology - Technical specs, compatibility, warranty information
• Fashion & Apparel - Sizing, fabric details, care instructions, color accuracy
• Home Appliances - Installation requirements, energy ratings, dimensions
• Books & Media - Content details, language, edition information
• Baby & Kids Products - Safety certifications, age appropriateness, material composition
• Sports Equipment - Usage guidelines, size recommendations, maintenance tips

Proven Performance

• 80%+ automated response rate achieved
• 95% reduction in average response time
• 24/7 coverage during Turkey's peak shopping periods

How It Works

1. Connect - Integrate your Hepsiburada seller account seamlessly
2. Analyze - AI reads your product catalog and past Q&A interactions
3. Learn - System understands your answer patterns and brand communication style
4. Respond - AI handles incoming questions automatically with confidence scoring
5. Refine - Continuously improves from your feedback and product updates