Manage WhatsApp messages and notifications.
Turn Every WhatsApp Message Into a Business Opportunity
Connect with 2+ billion customers on their favorite messaging app
WhatsApp isn't just a messaging app—it's where your customers live, shop, and seek support. With Palmate's WhatsApp Integration, transform every incoming message into a seamless customer experience powered by AI.
Why WhatsApp Integration?
Instant Response, Every Time
Your customers expect immediate answers on WhatsApp. Our AI-powered chatbot responds in seconds, 24/7, ensuring no message goes unanswered—even when your team is offline.
From Chat to Checkout
Answer product questions instantly, send catalog items directly in chat, process orders, and provide real-time tracking—all without leaving WhatsApp.
Smart Automation That Feels Human
Our AI understands context, sentiment, and intent. It handles routine inquiries while seamlessly transferring complex issues to your human agents when needed.
Key Features
- ✅ Unified Smart Inbox - Manage all WhatsApp conversations alongside Instagram and Facebook messages
- ✅ Broadcast & Campaigns - Send promotional messages and updates to segmented customer lists
- ✅ Rich Media Support - Share images, videos, documents, and location pins
- ✅ Multi-Agent Support - Multiple team members can handle conversations with full history
- ✅ Quick Replies & Templates - Pre-approved message templates for faster responses
Perfect For
- E-commerce Stores - Order inquiries, abandoned cart recovery, product recommendations
- Hotels & Tours - Booking confirmations, itinerary changes, guest inquiries, travel recommendations
- Service Businesses - Appointment booking, service updates, customer support
- Restaurants - Menu sharing, order taking, delivery coordination
- Healthcare - Appointment reminders, prescription updates, health tips
The Numbers Speak
- 98% open rate within 3 minutes
- 45-60% response rate (vs. 20% for email)
- 80% reduction in support costs
- 24/7 availability without hiring night shifts
How It Works
- Connect - Link your WhatsApp Business Account in minutes
- Train - Feed your product info, FAQs, and business details to the AI
- Automate - Let AI handle routine queries while you focus on growth
- Scale - Manage thousands of conversations without adding headcount
Discover the power of Palmate in customer service.
- Free demo - no hidden costs
- Your data is secure and protected
- Takes less than 2 minutes
- Available in multiple languages