End Manual Appointment Management: Meet Palmate
Traditional appointment forms and endless email threads are a waste of time for you and a tedious process for your customers. Palmate's AI-powered assistant works 24/7 on your website, managing the entire automated appointment booking process from start to finish. It engages your visitors in a natural conversation, offers available times from your calendar, and collects all necessary information to book the appointment directly on your calendar.
How Does the Palmate Automated Appointment Assistant Work?
1. Greet the Visitor and Understand Their Needs
Palmate AI instantly greets a visitor on your website and asks what they need. It understands requests like "I want to schedule a demo" or "Can we talk about your services?" and initiates the process.
2. Smart Calendar Check and Information Gathering
The assistant syncs in real-time with your Google or Outlook calendar to suggest only the times you are available. It asks for essential information for the appointment, such as name, email, and phone number, or custom questions specific to your service, to create a qualified lead profile.
3. Confirmation and Automatic Calendar Entry
Once all information is collected and the visitor selects a suitable time, Palmate automatically creates the appointment. It sends confirmation and reminder notifications to both you and your customer, preventing no-shows.
Why Are We Different from Competitors?
Many tools on the market just offer you a calendar link. Palmate does much more than that.
Dynamic Conversation vs. Static Forms
Competitors like Calendly redirect the user to a static calendar page. This interrupts the user experience and lowers conversion rates. Palmate, however, guides the visitor step-by-step with a chat-based experience without them ever leaving your website, resulting in higher engagement and appointment booking rates.
Qualified Lead Generation
Standard appointment tools allow anyone who finds a free slot on your calendar to book a meeting. Palmate AI, on the other hand, filters incoming requests by asking predefined questions, ensuring that only genuinely potential customers fill your calendar. This way, you dedicate your time to the right people.
Seamless Automation
Palmate is not just an appointment tool; it's also an automation platform. The collected lead information can be automatically transferred to your CRM system and added to your email marketing lists. This provides you with an end-to-end efficient workflow.