Provide Instant Answers to Customer Questions in the DIY and Construction Sector
The DIY and building materials sector is filled with thousands of products that require technical knowledge. Your customers need expert support when looking for the right paint, suitable insulation material, or the most appropriate screw for their projects. It may not be possible for your staff to be experts on every technical detail at all times or to answer questions that come in after business hours. This is where Palmate AI steps in as a digital technical product advisor.
What is Palmate AI and How Does It Add Value to Your Industry?
Palmate AI is an artificial intelligence chatbot solution specially developed for sellers of DIY and building materials. This smart assistant, integrated into your website or e-commerce platform, instantly answers even the most complex questions your customers have about products. It answers questions like 'Is this paint suitable for exteriors?', 'Can this primer be used on a wooden surface?', or 'How many bags of cement do I need for 100 square meters?' with human-like naturalness, speeding up your sales process and maximizing customer satisfaction.
Our Difference from Competitors: Why Palmate AI?
Standard chatbots generally respond to simple, predefined questions. Palmate AI, on the other hand, understands and interprets the technical documents of your products thanks to its deep learning technology. This sets it apart from competitors and offers your business a real competitive advantage.
In-Depth Technical Product Knowledge
Palmate analyzes your products' technical data sheets (TDS), material safety data sheets (MSDS), and application guides. It instantly provides critical information like drying time, chemical compatibility, and layer thickness to your customers. This reduces the workload on your sales team and ensures that the customer always receives accurate information.
Smart Stock and Wholesale Price Management
Palmate AI integrates with your ERP system to provide real-time stock information. It can apply special pricing rules for customers who want to make wholesale purchases and provide instant quotes. By responding in seconds to a question like 'What is your wholesale price for 50 boxes of ceramic adhesive?', it prevents you from missing out on B2B sales opportunities.
Increased Sales Through Recommendations
Palmate is not just a question-and-answer bot; it is also a proactive sales consultant. It increases the average basket size by recommending complementary products that should be used with a product selected by the customer (e.g., the right roller and primer with paint). By guiding the customer to the correct product, it reduces return rates.
Grow Your Business with the Palmate DIY Store Chatbot
Offer your customers 24/7 uninterrupted and expert consulting services with Palmate AI. Win back customers you lost due to technical questions, increase the efficiency of your sales team, and get one step ahead of your competitors in the digital world. The time has come to make a difference in DIY and building materials sales with technology.