Preliminary Consultation and Appointment Assistant for Law Firms

Palmate AI transforms your law firm's or legal consultancy's website into a 24/7 client acquisition center. It establishes initial contact with potential clients to gather preliminary information, intelligently schedules appointments, and leaves you with only qualified consultations.

Digital Transformation in Legal Processes: Palmate AI Chatbot

In today's competitive environment, reaching potential clients quickly and professionally is crucial for law firms. Every potential client visiting your website is a valuable opportunity. However, you can miss these opportunities outside of business hours or during busy times. Palmate's AI chatbot, specifically developed for law and legal consulting firms, eliminates this problem, offering you seamless operational efficiency.

24/7 Active Preliminary Information Gathering and Prospective Client Assessment

Palmate works like a digital assistant on your website. It initiates conversations with visitors to understand the outline of their legal issues, collects contact information (phone, email), and gathers preliminary details related to the case or consultation (case number, opposing party information, etc.). This ensures that lawyers dedicate their time only to qualified and relevant inquiries.

Excellence in Time Management with Smart Appointment Scheduling

Reclaim the time spent on phone traffic and email correspondence. Palmate AI integrates with the calendars of the lawyers in your firm. It automatically presents available time slots for the most suitable lawyer based on the prospective client's issue and schedules the appointment at the most convenient time for both parties. This automation reduces the workload of administrative staff and offers a modern, tech-savvy experience to potential clients.

The Palmate AI Advantage Over Your Competitors

Palmate is much more than a standard chatbot or contact form; it is a solution specifically designed for the dynamics of the legal sector.

Dynamic and Intelligent Conversation Instead of Static Forms

A simple 'Contact Us' form on your website cannot provide an immediate response to a potential client's urgent problem. Palmate, on the other hand, establishes an interactive dialogue, asks the right questions, initiates the process instantly, and makes the prospective client feel valued. This proactive approach significantly increases your conversion rates.

Infrastructure Specially Developed for the Legal Sector

General-purpose chatbots cannot comprehend the sensitivity and terminology required by the legal profession. Palmate is trained to conduct preliminary consultations without giving legal advice, within the framework of ethical rules, and in full compliance with data protection laws (like GDPR). Its purpose is to facilitate the lawyer's work and securely collect accurate information.

GDPR-Compliant and Secure Data Management

In the legal profession, the obligation of confidentiality and data security is fundamental. Palmate stores all conversation records and collected personal data on secure servers in compliance with the Personal Data Protection Law (KVKK/GDPR) and uses encrypted communication channels. This protects your firm's legal responsibilities and instills confidence in your clients.

Frequently Asked Questions

Find the most frequently asked questions and answers about Preliminary Consultation and Appointment Assistant for Law Firms here.

How should law firms use a website chatbot?
On law firm websites, Palmate AI listens to the potential client's issue in general terms, collects necessary contact and case information, and forwards it to the appropriate lawyer as an appointment request. It strictly does not provide legal advice during this process; it only gathers preliminary information and organizes appointments, thereby reducing the workload for lawyers and offering prospective clients a professional first-contact experience.
Does Palmate AI give legal advice?
No, absolutely not. Palmate is designed to be fully compliant with the Legal Profession Act and professional ethical rules. Its purpose is not to provide legal consultation, but to collect preliminary information from potential clients, organize appointments, and automate administrative processes.
How is the security of collected client data ensured?
The confidentiality of client information is our highest priority. Palmate conducts all data communication over encrypted channels and is fully compliant with the standards of the Personal Data Protection Law (KVKK/GDPR). Your data is stored on secure servers located in Turkey.
Is it difficult to integrate the chatbot into my own website?
No, the integration process is very simple. You just need to add a few lines of code we provide to your website. You can start using Palmate within minutes without needing any technical knowledge. Our support team will also assist you for free throughout the process.
Can I customize it for different branches of law?
Yes. Palmate AI can be customized for different areas of expertise such as criminal law, family law, commercial law, or enforcement law. You can easily configure the questions to be asked, the information to be collected, and the lawyers to whom appointments will be assigned, all based on your firm's practice areas.