Answer Customer Questions with Zero Wait Time

Lighten your support team's workload with Palmate AI, increase customer satisfaction, and discover smart automation that boosts your sales.

How Do Repetitive Customer Questions Affect Your Workload?

When customers visit your website, they often ask the same questions: 'How much is shipping?', 'What is your return policy?', 'Is this product in stock?'. Having your support team answer these repetitive questions every day leads to wasted time and prevents them from focusing on more complex and valuable customer issues. Palmate AI's automated customer question-answering chatbot completely automates this process, increasing your efficiency and reducing your support costs.

Rising Support Costs and Decreasing Productivity

The cost of live support staff and their limited working hours can negatively impact customer satisfaction. Palmate AI operates 24/7 to provide your customers with instant answers. This reduces your support team's workload by up to 80%, allowing your staff to focus only on conversations that truly require human intervention and have high sales potential. Maximize customer satisfaction by reducing response times to zero.

Palmate AI Chatbot: Instant Solutions with Smart Automation

Palmate is an advanced artificial intelligence model that learns your website's content (FAQ, product information, about us page, etc.) in seconds. It starts working instantly with a simple code snippet you add to your site, understanding and answering your visitors' questions in natural language. Automation has never been this easy.

What Makes Palmate AI Different from Competitors?

Unlike many chatbots on the market, Palmate AI does not require complex setup processes or manual rule definitions. Here are the advantages that set us apart:

  • Instant Learning: Palmate scans your site's FAQ and other pages to become ready to answer customer questions in seconds.
  • High Accuracy Rate: Thanks to our advanced natural language processing (NLP) technology, it understands customer questions with high accuracy and provides the most correct information.
  • Smart Routing: It instantly transfers complex dialogues that the chatbot cannot answer or identifies as sales opportunities to your live support team. This ensures no potential customer is lost.
  • Continuous Improvement: Palmate learns from every interaction, becoming smarter and providing more accurate answers over time.

Grow Your Business with Customer Question Automation

Using a chatbot that automatically answers customer questions not only reduces the support load but also fundamentally improves the customer experience. Customers who receive instant and accurate answers have higher satisfaction and loyalty to your brand. Minimize the risk of losing potential customers to competitors by eliminating wait times. Discover the power of automation with Palmate AI and take your business to the next level.

Frequently Asked Questions

Find the most frequently asked questions and answers about Answer Customer Questions with Zero Wait Time here.

How can repetitive customer questions be automated on a website?
Palmate AI learns from your website's FAQ page, product catalog, and other content to automatically answer up to 80% of incoming customer questions without human intervention. It maximizes efficiency by intelligently forwarding only complex, specific, or sales-oriented conversations to your support team.
Is it difficult to integrate Palmate AI into my website?
No, not at all. Palmate AI has a simple setup process that requires no coding knowledge. You just need to add a code snippet we provide to your website. Your chatbot will be active within minutes.
What happens to questions the chatbot can't answer or misunderstands?
When Palmate cannot answer a question or detects that the conversation is becoming complex, it seamlessly transfers the dialogue to a designated live support team member. This ensures there are no interruptions in the customer experience.
Does Palmate AI only support Turkish?
No, Palmate AI is multilingual. It can provide service in multiple languages, primarily Turkish and English, by adapting to your website's language.
How is pricing determined? Are there any hidden fees?
Our pricing is based on transparent and flexible packages determined by your monthly conversation volume. There are no hidden fees or surprise costs. You can choose the package that best suits your needs and start using it right away.