Lighten Your Health Center's Communication Load with Smart Solutions
Health centers and family practices face hundreds of repetitive questions every day: 'What are the doctor's working hours?', 'How can I book a vaccination appointment?', 'How do I renew my prescription?'. These questions take up your staff's valuable time and can make it difficult for patients to get instant information. Palmate AI is a smart live support chatbot for health centers developed to automate this process. Increase your efficiency and maximize patient satisfaction by offering your patients uninterrupted 24/7 support.
How Does the Palmate AI Support Chatbot Work?
Powered by artificial intelligence specifically designed for the dynamics of the healthcare sector, Palmate AI instantly and accurately answers patients' most frequently asked questions. The chatbot, easily integrated into your website, digitizes your patient support processes.
24/7 Uninterrupted and Instant Responses
Even when your staff is off-duty, your patients' questions won't go unanswered. Palmate AI assists your patients anytime, day or night, with information on family doctors, appointment processes, and other topics.
Family Doctor, Vaccine, and Prescription Information
Your patients can learn about their family doctors' schedules, vaccination calendars, prescription renewal procedures, and health report processes in seconds via the chatbot. This significantly reduces phone traffic and waiting times.
Appointment Information with MHRS Integration
Palmate AI works integrated with MHRS (Centralized Physician Appointment System) to help patients query their appointment information and be directed to appointment booking pages. This feature makes the appointment process much easier for patients.
Why Are We Different from Our Competitors? The Palmate AI Advantages
Unlike general-purpose chatbots on the market, Palmate AI is directly focused on the needs of the healthcare sector. This makes us a more effective and efficient solution.
AI Fluent in Healthcare Terminology
Our model is specially trained to understand health-related terms and processes such as family medicine, vaccines, and prescriptions. This allows it to provide more accurate and meaningful answers to patients.
Quick and Easy Setup
No complex installation processes or technical knowledge required. You can integrate Palmate AI into your website with a few simple steps and start using it immediately.
Cost-Effective Solution
Compared to the cost of a 24/7 support staff member, Palmate AI is a much more economical solution. It allows you to reduce your operational costs while increasing your service quality.
KVKK Compliant and Secure Infrastructure
Patient data privacy and security are fundamental to us. Our entire system operates in compliance with KVKK (Personal Data Protection Law) standards, and data is protected on a secure infrastructure.