Smart AI Assistant for PrestaShop Stores

Automate your customer service 24/7, increase your sales, and lighten your operational load with Palmate's AI chatbot integration designed specifically for PrestaShop.

Elevate the Customer Experience on Your PrestaShop E-commerce Site

Are you tired of answering the same questions every day on your PrestaShop-based e-commerce site? Repetitive queries like 'Is the product in stock?', 'Where is my order?', and 'What are the features of this product?' consume your time and energy, preventing you from focusing on core sales and marketing activities. Palmate AI solves this problem at its root by offering a smart, fully integrated AI assistant for your PrestaShop store.

What is Palmate AI Chatbot Integration?

Palmate AI is an advanced artificial intelligence chatbot that communicates directly with your PrestaShop store's product catalog, stock status, and order database. It understands your customers' questions with human-like naturalness and provides instant, accurate answers. This enhances customer satisfaction while reducing your support team's workload by up to 80%.

Why Choose Palmate AI PrestaShop Integration?

Unlike general-purpose chatbots, Palmate is specifically designed for the dynamics of e-commerce and PrestaShop. This focus provides you with advantages that your competitors can't offer.

Our Advantages Over Competitors

Direct Data Integration: Other chatbots typically provide static, pre-written answers. Palmate, however, connects to your PrestaShop database to deliver real-time, accurate information such as product name, price, stock status, and order details to your customers. This eliminates the risk of providing incorrect information.

Module-Free and Easy Setup: No need to install complex PrestaShop modules, slow down your site, or deal with compatibility issues. You can activate Palmate in seconds with a single line of code added to all pages of your site.

E-commerce-Focused AI: Palmate's artificial intelligence model deeply understands e-commerce-specific topics like 'product returns,' 'shipment tracking,' and 'size options.' This allows it to provide smarter and more relevant answers to your customers.

24/7 Active Sales Assistant: Your customers can shop at midnight or on holidays. Even while you're asleep, Palmate recommends products, answers their questions, and supports their purchasing decisions, preventing you from missing out on sales.

What Can You Do with Palmate AI?

Increase operational efficiency and focus on sales with the PrestaShop chatbot integration.

Automate Product and Stock Inquiries

Instantly answer your customers' questions about whether a product is in stock or has different color or size options. The chatbot scans your product catalog to provide the most up-to-date information in seconds.

Order Status and Shipment Tracking

The question 'Where is my order?' is one of the most time-consuming topics for customer service. Palmate instantly queries the order status using the customer's order number or email address and shares the shipment tracking information.

Smart Product Recommendations

It helps increase the average cart value by suggesting related or complementary products based on the customer's questions and the products they are viewing.

Frequently Asked Questions

Find the most frequently asked questions and answers about Smart AI Assistant for PrestaShop Stores here.

How is an AI chatbot integrated into a PrestaShop site?
Palmate AI connects to your PrestaShop store's product catalog and order data to automatically answer customer questions 24/7. Integration doesn't require complex modules; you can activate the chatbot in seconds by adding a single-line code snippet to all pages of your store. This method does not affect your site's speed and requires no technical knowledge.
Which versions of PrestaShop is Palmate AI compatible with?
Palmate AI is designed to be fully compatible with all modern and widely used versions of PrestaShop. Our integration has a universal structure that is not affected by version differences.
How is the security of my customer and order data ensured?
Data security is our highest priority. All data communication is protected with industry-standard encryption protocols (SSL/TLS). Customer and order data are used solely for the purpose of answering the respective customer's questions and are never shared with third parties.
Can I customize the chatbot's appearance and conversation style to match my brand?
Yes, absolutely. From the Palmate admin panel, you can fully customize the chatbot window's colors, logo, and position to match your site's design. Additionally, you can adjust the AI's response style (e.g., more formal or more friendly) to align with your brand's identity.
How long does the integration process take, and do you provide technical support?
The integration process is very simple and usually takes less than 5 minutes. You just need to add a code snippet we provide to your site. Should you encounter any issues during or after the process, our technical support team will be happy to assist you free of charge.