WhatsApp Automation for SMEs

Automate sales and support requests from WhatsApp 24/7 with artificial intelligence, increase customer satisfaction, and grow your business.

Don't Let High WhatsApp Message Volume Slow Down Your Business

As one of the most popular communication channels for SMEs, WhatsApp also brings one of the biggest challenges: ever-increasing message traffic. Repetitive questions about price, stock availability, order tracking, and appointment requests take up your team's valuable time, while customers expect instant answers. Every unanswered message means a potential lost sale or a dissatisfied customer. Palmate AI offers a smart SME WhatsApp AI assistant that solves this problem at its root.

Meet Palmate AI: Your Smart WhatsApp Assistant

Palmate is a platform that automates sales and customer support operations for SMEs on WhatsApp using artificial intelligence. It automatically answers standard questions from your customers 24/7, lightens your team's workload, and helps you increase your sales conversion rates.

Advantages of Palmate AI for SMEs

AI-powered automation brings operational efficiency and a competitive advantage to your business.

24/7 Uninterrupted Customer Support

Your customers receive instant answers even when they ask questions outside of business hours or on holidays. With Palmate AI, you never miss a potential customer.

Accelerate Your Sales Processes

Speed up the customer's purchasing decision by answering questions about your products' price, features, and stock information in seconds. Your AI assistant can direct potential customers straight to a sale.

Reduce Operational Load

Instead of constantly answering the same questions, your staff can focus on strategic, high-value tasks. This both increases employee satisfaction and ensures your business runs more efficiently.

How We Differ from Competitors: Why Palmate AI?

Unlike generic chatbot solutions on the market, Palmate is designed specifically for the needs of SMEs.

SME-Focused Solution

Instead of complex and expensive systems designed for large corporate structures, we offer a solution that fits the budget and simplicity needs of SMEs. You can start using it instantly with an easy setup and management panel.

Advanced Natural Language Processing (NLP)

Our assistant understands the customer's intent, not just keywords. It accurately analyzes and provides relevant answers to questions written in natural language, such as 'Does this product come in another color?' or 'When will my shipment arrive?'.

Quick and Easy Integration

You can connect your existing WhatsApp Business account to Palmate in minutes. It requires no technical knowledge or coding.

Frequently Asked Questions

Find the most frequently asked questions and answers about WhatsApp Automation for SMEs here.

How can SMEs manage WhatsApp messages with AI?
Palmate AI enables SMEs to instantly and automatically answer frequently asked questions via WhatsApp, such as inquiries about price, stock availability, order tracking, and appointment requests. This reduces the workload of your customer service representatives, allowing them to focus on more complex issues. The system operates 24/7, ensuring no customer is left unanswered and accelerating the sales process.
Is Palmate AI difficult to set up?
No, the setup is very simple. You can integrate your existing WhatsApp Business account with the Palmate platform in minutes without any coding knowledge. We have a setup wizard that guides you step-by-step.
Can I customize the AI assistant for my own business?
Yes, absolutely. You can easily train your Palmate AI assistant with your own product information, frequently asked questions, service details, and brand tone of voice. This way, your assistant acts as a part of your business and provides consistent answers to your customers.
What is the cost of Palmate AI?
We have flexible and affordable packages designed with SME budgets in mind. We offer different subscription options based on the size of your business and your message volume. For detailed pricing, you can visit our pricing page or contact us.
Is customer data secure?
Yes, the security of customer data is our top priority. All communication is protected with industry-standard encryption protocols, and your data is stored on secure servers. We fully comply with data protection regulations such as KVKK and GDPR.