Palmate Success Stories

We help tons of online brands turn their support into a profit center. Read their stories.

Epos Now faced complex support challenges as they scaled, so they leveraged Palmate’s AI customer service platform to launch their AI agent.

Scaling guest interactions required consistency; Palmate delivered structured, multilingual responses and rich analytics.

E-commerce scale introduced backlog risk; AI triage and intent routing kept resolution times predictable.

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How case studies are built and what they include.

How are success stories selected?

We highlight customers with measurable impact and consent.

What metrics are featured?

Response time, cost savings, CSAT, and conversion uplift.

Can my company be featured?

Yes, contact us to share results and story details.

Do you cover different industries?

Yes, from e-commerce to hospitality and services.

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