Hello! We're back with our new newsletter where we'll integrate artificial intelligence more into our business processes!

In today's competitive environment, responding instantly to your customers' questions, being accessible after orders and at all hours is the key to e-commerce success. This is exactly where next-generation chatbot solutions come into play!

❌ Old Generation Chatbots: Unable to generate responses outside predetermined rules, lacking integration.

✅ Next-Generation Solution with Palmate: A “Virtual Assistant” integrated with your CRM, ERP, and e-commerce systems, working with advanced language models, managing all your pre-sales and post-sales processes!

So can we only use next-generation chatbots on conventional channels like web or WhatsApp? Of course not! Thanks to chatbots developed with Palmate, you'll be able to use your AI assistant across all marketplaces!

Whether it's campaign season or a regular day, marketplaces are always an environment where questions accumulate, and it seems they will continue to be so.

According to Statista, in 2025, 1 out of every 3 orders will be placed through marketplaces.

In this order intensity, manually responding to questions from marketplaces slows down your operations, while sending ready-made answers or not responding at all will reduce your earnings. Palmate will answer customer questions on marketplaces like Trendyol and Hepsiburada with artificial intelligence, saving you time and resources while increasing your earnings.

🎯 A Real Success Story

"With Palmate, by providing 24/7 active service on Trendyol, we answered 94% of customer questions with 100% accuracy without any human intervention. Through this, we significantly accelerated our operational processes and achieved a notable increase in customer satisfaction. Even during busy periods, we provided uninterrupted service, reduced the burden on our support team, and focused on strategic business areas."

Faik Çetin – Techmaster

Let's write the next success story together with you!

Take your e-commerce one step further with AI-powered chatbots. Click here to get more information and request your free demo.