Pricing Plans
How many sessions do you need?
Adjust your parameters below to see our prices.
Custom Price
Starter Plan
Everything you need to get started building an AI Chatbot.
- 1 Live Agent Seat
- 500 AI Messages Limit
- Web Chat Only
Custom Price
Standard Plan
Everything you need to get started building an AI Chatbot.
- 3 Live Agent Seats
- 5,000 AI Messages Limit
- WhatsApp, Instagram, Facebook Messenger, Telegram
Custom Price
Premium Plan
Everything you need to get started building an AI Chatbot.
- 5 Live Agent Seats
- 20,000 AI Messages Limit
- All Channels
Custom Price
Enterprise
Everything you need to get started building an AI Chatbot.
- Unlimited Live Agent Seats
- Unlimited AI Messages
- All Channels
Supported Platforms:
20hrs Professional Services Included
Professional services via vetted partners to help design, configure and setup your system as needed.
For 2.5K Sessions 20hours included FREE.
Pricing FAQs
Understand usage, plans, and billing.
What is Palmate's pricing model?
Tiered subscriptions (Starter, Standard, Professional) with usage add-ons.
Is there a free trial?
Yes. Free trial or pilot programs are available.
What does onboarding include?
Setup, workflow configuration, training, and optimization.
How long to go live?
From a few days to a few weeks depending on complexity.
What support options are available?
Standard (chat/email) and Premium (account manager, SLA, check-ins).
Can Palmate prove ROI?
Yes. Metrics include resolution rate, cost savings, and conversion lift.
How does pricing work? Is there a free trial?
Pricing is flexible based on your usage. Yes, we offer a free trial to get you started.
What situations cause extra costs?
Extra costs may arise from exceeding usage limits, premium integrations, or additional services.
Are you ready to use Palmate?
If so, implementation takes just a two-week rollout. While our AI development platform can easily handle complex flows, the pre-built question sets we have speed up the integration process.