Shopify

Manage your Shopify store seamlessly with our integration.

Turn Shopify Store Conversations Into Conversions

Let customers ask about products, availability, variants, and orders—directly through your AI chatbot


Your Shopify store is getting traffic—every product question is a moment of purchase intent. Palmate's Shopify Integration connects your catalog to an AI assistant that answers instantly, recommends products, and removes friction from the buying journey.


Why Shopify Integration?

Answer Pre‑Purchase Questions
Size, material, compatibility, shipping time, return policy—customers get instant, accurate answers without waiting for human support.


Reduce Cart Abandonment
The AI detects hesitation triggers (shipping cost, delivery date, stock) and proactively offers clarifications or promotions.


Variant & Inventory Awareness
Pulls live product data (sizes, colors, stock status) and guides shoppers to available alternatives if an item is low or out of stock.


Personalized Cross‑Sell & Upsell
Suggests complementary items ("Add care kit?", "Matching accessory?") based on cart context and browsing intent.


Key Features

  • ✅ Real-Time Product Sync - AI reads titles, descriptions, variants, tags, inventory
  • ✅ Order Status Queries - Customers ask "Where is my order?" and get live tracking info
  • ✅ Smart Recommendations - AI suggests related or higher value products contextually
  • ✅ Return & Policy Answers - Automates FAQs around returns, exchanges, shipping rules
  • ✅ Discount & Campaign Awareness - Surfaces active promotions during hesitations
  • ✅ Multi-Language Support - Detects user language and responds accordingly

Perfect For

  • Fashion & Apparel - Fit, size conversion, material questions
  • Beauty & Cosmetics - Ingredients, routines, bundle suggestions
  • Electronics & Gadgets - Compatibility, specs, warranty clarifications
  • Home & Decor - Dimensions, styling recommendations, care
  • Health & Wellness - Usage guidance and product differentiation

How It Works

  1. Connect - Authorize your Shopify store; catalog sync begins automatically
  2. Map - AI ingests products, variants, collections, policies
  3. Engage - Chatbot answers product/order questions and recommends items
  4. Optimize - Review analytics: conversion assists, deflected tickets, FAQ coverage

Discover the power of Palmate in customer service.

  • Free demo - no hidden costs
  • Your data is secure and protected
  • Takes less than 2 minutes
  • Available in multiple languages
Palmate AI – Boost your sales, reduce your costs