Automate Customer Questions on Trendyol

Never lose a sale to slow response times on Trendyol again

On Trendyol, every unanswered question is a lost sale. Customers compare products, ask questions, and buy from whoever responds fastest. With Palmate's Trendyol Integration, your AI assistant answers product questions in seconds—even while you sleep.

Why Trendyol Integration?

Speed Wins Sales
Research shows that sellers who respond within 5 minutes are 100x more likely to convert. Our AI responds in under 30 seconds, giving you a massive competitive advantage over sellers who respond manually.

Your AI Learns Your Brand Voice
Our intelligent system studies your past answers, learns your tone and style, then replicates it perfectly. Customers get consistent, on-brand responses whether it's your AI or your team answering.

Smart Product Knowledge
The AI automatically reads and understands your product details—specifications, materials, sizes, colors, shipping times—and uses this information to answer questions accurately without any manual input.

Key Features

• ✅ Instant Question Responses - Answer customer questions in seconds, 24/7, even during peak shopping hours
• ✅ Product Detail Intelligence - AI automatically extracts and understands specifications, features, and attributes from your listings
• ✅ Learning from History - Analyzes past questions and approved answers to improve accuracy over time
• ✅ Style Replication - Learns your brand's tone, formality level, and answer structure
• ✅ Confidence-Based Escalation - When unsure, AI flags questions for human review and learns from your edits
• ✅ Multi-Product Management - Handles questions across your entire Trendyol catalog simultaneously

Perfect For

• Fashion Sellers - Size, fit, material, and color questions answered instantly
• Electronics Retailers - Technical specifications, compatibility, warranty details
• Home & Living - Dimensions, assembly instructions, care guidelines
• Beauty & Personal Care - Ingredients, usage instructions, skin type compatibility
• Sports & Outdoor - Product specifications, sizing charts, usage recommendations

The Results Speak

• 80%+ of questions answered automatically
• 95% reduction in response time
• 24/7 availability during Turkey's peak shopping hours

How It Works

1. Connect - Link your Trendyol seller account in minutes
2. Learn - AI analyzes your product details and past Q&A history
3. Adapt - System learns your answer style and brand voice
4. Automate - AI handles routine questions while flagging complex ones for review
5. Improve - Continuously learns from your edits and new product information