Resources

Questions about products, features, or pricing? Need a demo? Our sales experts are ready to help.

Where can I find product documentation and best practices?

Start with the Help Center categories for setup, integrations and reporting. For advanced workflows, follow the automation and playbook guides.


  • Onboarding checklists
  • Channel setup guides
  • Automation templates
  • Reporting & QA tips
Do you provide API/webhook access?

Palmate can integrate with your stack via APIs and webhooks (availability may depend on your plan).


  • Trigger workflows when a conversation changes status
  • Sync user attributes (plan, order status, segment)
  • Send events to your CRM/data warehouse

If you need a custom integration, share your use-case and endpoints with our support team.