Palmate Blog

Practical guides on AI customer service, chatbot and voicebot setup, WhatsApp and Instagram integrations, e-commerce automation, KVKK/GDPR compliance, and ROI — with real examples and step-by-step playbooks from the Palmate team.

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Click-to-WhatsApp ads: connect the conversation to the sale
WhatsApp2 min read

Click-to-WhatsApp ads: connect the conversation to the sale

·June 17, 2026

Connect your ad promise, first reply and sales workflow in click-to-WhatsApp campaigns, measuring qualified conversations and completed actions over clicks.

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AI Chatbot Training: How to Do It With Your Own Data
Training6 min read

AI Chatbot Training: How to Do It With Your Own Data

·June 17, 2026

How do you train an AI chatbot with your own data? Follow this step-by-step guide to customize your bot and deliver a better customer experience.

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10 Key Differences Between an AI Customer Agent and a Human Agent (2026)
Comparison7 min read

10 Key Differences Between an AI Customer Agent and a Human Agent (2026)

·June 16, 2026

Learn the 10 key differences between an AI customer service agent and a human agent, and compare which model delivers more value for your business.

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