2026 AI Customer Service Trends: What's Changing and How It Affects Businesses
What is changing in AI customer service in 2026? Explore the autonomous agents, omnichannel support and personalization trends shaping the field now.
Kurucu & CEO

Onur Candan
Kurucu & CEO
Palmate'in kurucusu ve CEO'su. Mercedes-Benz Türk ve Kässbohrer'de tedarik zinciri yönetimi deneyiminin ardından yapay zeka odaklı çözümlere yöneldi. Palmate'te müşteri deneyimi, otomasyon ve dijital dönüşüm vizyonunu yönetiyor.
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