How to automate order tracking with AI
Connect order-tracking automation to store data and build a tested workflow that clearly explains payment, preparation, shipping and cancellation stages.
Read More
Palmate Blog
Practical guides on AI customer service, chatbot and voicebot setup, WhatsApp and Instagram integrations, e-commerce automation, KVKK/GDPR compliance, and ROI — with real examples and step-by-step playbooks from the Palmate team.
Authors →
WhatsApp marketing, GDPR and KVKK: operational checks to prepare
Organise permission, privacy notices, data access, retention and opt-outs for WhatsApp marketing, and prepare your GDPR and KVKK review with the right team.
Read More
WhatsApp Business API pricing: how to calculate your costs
Calculate WhatsApp Business API costs across Meta message charges, provider and platform fees, accounting for message category and recipient market.
Read More
How to set up a booking chatbot
Set up a booking chatbot with calendar integration, availability checks, confirmed records, cancellations and agent handoff, then test critical cases.
Read More
Telecom chatbots: billing, fault reporting and plan support
Handle billing questions, fault reports and plan requests with a telecom chatbot, using current records, subscriber verification and clear agent handoff.
Read More
How to Set Up an AI Assistant on Your E-Commerce Site
A step-by-step guide to setting up an AI assistant on your e-commerce site. Finish the setup, grow your sales, and cut your support costs for good.
Read More
Multilingual AI Support: 7 Standout Platforms in 2026
We compared 7 platforms that offer multilingual AI support. Choose the right one based on language coverage, integration ease, and cost.
Read More
2026 AI Customer Service Trends: What's Changing and How It Affects Businesses
What is changing in AI customer service in 2026? Explore the autonomous agents, omnichannel support and personalization trends shaping the field now.
Read More
The 8 Best AI Customer Service Platforms of 2026: A Detailed Comparison
We compared the best AI customer service platforms of 2026. Look at pricing, features, and ease of use to choose the right tool for your business.
Read More
Chatbots in tourism: support before, during and after a trip
Organise booking questions, travel information and change requests with a tourism chatbot, using current data, multilingual support and clear handoff.
Read More
Blog FAQs
Common questions about what we cover, who it’s for, how often we publish, and who writes it.
What topics does the Palmate Blog cover?
Who is the blog for?
How often do you publish?
Who writes the content?