The future of remote work starts with fewer loose ends
Build a remote team that can move work forward without constant check-ins. A practical guide to shared context, clear handovers and useful AI assistance.
Read More
Public sector
Answer citizen questions in an instant
Answer questions about applications, required documents and service hours around the clock. Route requests to the right department so citizens do not have to explain the same issue again.
PALMATE IN PUBLIC SERVICES
Instant answers to citizen questions at Bağcılar Municipality.
At Bağcılar Municipality, Palmate instantly answers more than 150,000 citizen questions each year.
150K+
citizen questions answered instantly each year
Bağcılar MunicipalityOrganizations using Palmate
Bağcılar Municipality
Ankara Chamber of Commerce (ATO)
Explain how to apply. Share the application status from your connected system during the conversation.
Explain required documents, service hours and application steps. Route issues that need help to the right department.
Bring your announcements and service information together. Palmate answers questions using the information your organization provides.
Record requests, send them to the responsible team and track their status. Reduce repetitive routing work.
Ideas for public services
Guides to answering questions, following up on requests and making your team’s work easier.
Inventory Checks and Product Recommendations with a Chatbot
Learn how to connect an inventory and product recommendation chatbot to your store, covering catalog data, variants, recommendation rules and channel tests.
Read More
AI for Hotel Guest Communication
Learn how AI handles hotel booking questions and guest requests, what system connections it needs, and how to plan a practical rollout for your team.
Read More
Public Sector FAQs
Security and compliance for citizen services.
Is Palmate secure?
Does it comply with privacy laws?
Where is Palmate hosted?